Returns & Refunds Policy
Last Updated: August 17, 2026
We want you to have a positive shopping experience with Gadnivo.
Return Eligibility
Products may be eligible for return if they meet the requirements stated in this policy.
Items should generally be returned in their original condition, with original packaging and accessories where applicable.
Some products may not be eligible for return because of their nature, condition, or applicable law.
Damaged or Defective Products
If your order arrives damaged, defective, or incorrect, please contact us at gadnivo@gmail.com as soon as possible.
Please include:
- Your order number
- A description of the problem
- Photos or videos of the product and packaging when appropriate
We will review the issue and provide instructions for the next steps.
How to Request a Return
Before sending any product back, contact us at gadnivo@gmail.com.
Please do not send a return to an address without receiving return instructions from us first.
Refunds
Once an approved return has been received and inspected, we will determine whether it qualifies for a refund.
If approved, the refund will generally be issued to the original payment method.
The time it takes for the refund to appear in your account may depend on your payment provider or financial institution.
Return Shipping
Unless otherwise required by applicable law or agreed by Gadnivo, customers may be responsible for return shipping costs for returns that are not due to a defective, damaged, or incorrect item.
Non-Returnable Items
Certain items may not be eligible for return, including products that have been used, damaged after delivery, or otherwise do not meet the applicable return requirements.
Policy Changes
Gadnivo may update this policy from time to time. The latest version will be published on this page.
For return questions, contact: